VIDEO TESTIMONIAL
Hackett Partners with StoreForce to Deliver Customer Service in Style
When Hackett, a leading British multi-channel menswear retailer, wanted to increase the effectiveness of its shop floor workforce, StoreForce proved to be the perfect partner.
StoreForce WFM+ has enabled Hackett to take the guesswork out of scheduling staffing levels, delivering real-time data about individual store turnover and the effectiveness of members of the Hackett sales team. This gives Hackett the opportunity to ensure its most gifted salespeople are customer-facing at the busiest times of the week, maximizing sales revenue. It has also enabled Hackett to begin restructuring its sales team making it more dynamic and customer responsive, building on its reputation for customer service excellence.
Watch the case study video with Nik Porter, Head of Retail for Northern and Central Europe:
Recent Blog Posts
The Impact of Machine Learning and Generative AI in Retail
Staying ahead of the competition requires embracing cutting-edge technologies Machine Learning (ML) and Generative Artificial Intelligence (AI) have emerged as game-changers, revolutionizing the...
READ MORERevolutionizing Financial Wellness for Retail Teams
In the evolving world of retail, employee well-being is a cornerstone for sustainable business success While sales strategies and customer experiences take center stage, the financial wellness of...
READ MOREShoe Palace Discusses How StoreForce Creates A Culture of Transparency and Authenticity
Meet David Lizak, Senior Business Analyst for Shoe Palace In our latest testimonial video, David shares his retail journey, and talks about how StoreForce creates a culture of transparency and...
READ MOREBook a demo
Connect with customers, exceed their expectations,
and make your retail operations more efficient!