Adjusting in-store labor and performance models are key to your omnichannel success

Join us at NRF 2021 – Chapter One Virtual Event

Join us at NRF 2021

Control your labor costs and quickly adapt to changes in Specialty Retail

2020 has been an unprecedented year for us all. Specialty Retail has shown tremendous resilience, agility and leadership in the face of a global pandemic. Join us at NRF 2021 – Chapter One, from January 12-14, 19, 21-22, to discover how StoreForce can optimize your stores’ labor and help you adapt to the expanded role of stores – such as Ship-from-Store and BOPIS (Buy Online, Pickup In Store).

Watch our Big Ideas Session & Live Q&A: “Let’s Get Phygital! Adjusting in-store labor and performance models are key”

Join Dave Loat, President of StoreForce, with top executives Cathy Cockerton (Reitmans) and Jeff Ronald (RW&Co) plus our CEM panel to discuss the evolving role of stores within Specialty Retail.

Key topics include:

• Measuring store success / Measuring Omni Customer Success;
• Discuss how COVID-19 has expedited ‘Phygital’ roadmaps regarding labor planning, wage management and in-store operations;
• Stores as Markets;
• What initiatives are retailers deploying to adapt.

The session offers a Q&A that explore these topics further with the audience.


You must be registered for NRF 2021 – Chapter 1 to watch this session.

Book a Meeting – Join Us at NRF 2021

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