The Workforce Management Solution Built For Retail

A unique approach that provides a full suite of store scheduling, timekeeping, performance, and execution tools that keep everyone focused on what matters most – the customer.

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NRF 2021 Big Ideas Session: “Let’s Get Phygital”

Watch Dave Loat, President of StoreForce, with top executives Cathy Cockerton (Reitmans) and Jeff Ronald (RW&Co) plus our CEM panel, discussing the evolving role of stores within Specialty Retail.

Watch Session
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“Introducing StoreForce to all of our stores in the region has been a key milestone in supporting our mission to elevate consumer engagement and store efficiency in real time.”

Diego B., VP of Direct to Consumers EMEA at Vans

Our 4 Key Pillars for Store Operations:

Workforce, Performance, Store Execution, and Employee Engagement.

StoreForce's retail workforce management tool, showing the most optimal store scheduling, with a 90.36% of in-store peak coverage.

Workforce Management

Optimise the effectiveness of your labour spend with predictive retail scheduling based on evolving trends and traffic patterns.

  • Easily schedule the right number of store employees to align staff resources to demand while fulfilling the needs of today’s employee
  • Optimise your limited labour spend to maximise customer experience
  • Schedule your best-performing sales staff at the right time to increase sales, conversions, and basket size
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“StoreForce ensures our schedules are optimised with the ever-changing consumer trends.”

LAURA H.
Regional manager, wolford

Performance Management

Measure employee and store performance against targets in real-time.

  • Providing real-time performance KPIs to your store staff, store managers, and field leaders allows for coaching in the moment
  • Enable your store teams with real-time performance coaching programs
  • Understand how the combination of your physical and digital channels are impacting your store operations
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“StoreForce is the most relevant and impactful tool we have implemented in the region since I joined Vans.

SyLvain g.
retail DIRECTOR, emea, vans
StoreForce's retail performance management tool, showing real-time retail KPIs per region.
StoreForce's retail task management tool, view from a computer.

Store Execution

Generate chain-wide brand consistency through task management and store execution tools.

  • Know what is happening at your stores with real-time communication between your headquarters and your sales leaders
  • Instil customer confidence by achieving your brand standards for safety and cleanliness through tasking and store visit reporting
  • Capture and report on in-store events and provide feedback through event post-mortems
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“StoreForce has enabled our stores and field staff to manage the business with an innovative approach, resulting in great efficiencies to our operations.”

JAVIER F.
sENIOR dIRECTOR, GLOBAL DIRECT TO CONSUMER, PEPE JEANS

Employee Engagement

Keep your workforce engaged and motivated by giving them control of their schedule and gamifying their performance.

  • Give your store staff more control over their schedules with shift exchange, time-off requests, and schedule visibility
  • Empower your store staff with business and individual targets goals to increase contribution and engagement
  • Create a culture of accountability, motivation, and gamification with personal rankings and streaks
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“The results speak for themselves. Rolling out StoreForce was a very easy business decision.”

andy m.
coo, lush
StoreForce's Employee Engagement Solution: Employee Self Service (ESS)

Specialty Retail Teams Need a WFM Solution Built Exclusively for Them

country

6

continents

flag

52

countries

Languages

19

languages

SalesLift

15%

sales lift

CompetitivePage

Cost

of 1 transaction/week

Industry Insights

Find the latest insights into the current state of retail workforce management

Schedule a Consultation With Our Retail Experts Today

Contact us today for a 15-minute conversation on how StoreForce can help you drive store performance and execution for less than the cost of 1 transaction per week. Learn how retailers all over the world are driving performance and customer experience through our solution made exclusively for Specialty Retail.

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