Posted by: StoreForce on June 24, 2021 in COVID-19, Retail Community Corner, Thought Leadership
RETAIL COMMUNITY CORNER
Build-A-Bear Workshop Successfully Modifies Their Operations to Weather the Pandemic
StoreForce client, Roz Johnson, Senior Vice President, Store Operations & Guest Experience at Build-A-Bear Workshop, and Chris Hurt, Chief Operation & Experience Officer at Build-A-Bear Workshop, sit down with Melissa Caçador, Client Engagement Manager at StoreForce, in a candid interview about their challenges during the pandemic, and how they had to pivot their operations to maintain their success.
- Learn how Build-A-Bear had to pivot their operations to maintain sales despite the pandemic;
- How Build-A-Bear uses StoreForce to communicate effectively with their teams;
- How Build-A-Bear uses StoreForce to monitor and attain their goals with Dashboards!