Posted by Pradeep Waragoda on January 3, 2017
Suitsupply Leveraging StoreForce Workforce Management and Store Performance Toolkit to Accelerate Global Growth
Suitsupply sets its global standard for Sales Leadership and Customer Experience.
Amsterdam, NL, and New York, NY, January 3, 2017 – StoreForce, the leader in Store Performance and Labor Management Tools for Specialty Retail, announced that menswear retailer Suitsupply is deploying StoreForce across all stores. Suitsupply operates stores across the globe and is deploying StoreForce to empower store teams and regional leaders with the sales floor leadership and performance management tools to deliver exceptional customer service and accelerate sales growth.
In standardizing their global approach to performance management and workforce management, Kirsten de Vries, Retail Director Europe for Suitsupply, said “I wanted to introduce sales floor leadership and employee performance programs that could be consistently managed across all stores and all countries. That means we need to automate calculating achievable staff sales targets and deliver real-time data to show performance against realistic targets.”
“With StoreForce, their toolkit gives our store and field managers the data and insights they need to execute better and accelerate sales growth,” commented Adam Helm, Regional Manager for the US West Coast.
We operate 80 stores in 22 countries. We wanted a vendor with a global footprint and a system that is easily configured and flexible enough to handle the numerous labor laws that we have to deal with,” said de Vries. “We needed a low maintenance system that can easily and accurately handle vacation, sickness, contract hours, so that our managers can focus on running their stores without being consumed with administration.”
“We’re deploying StoreForce for Suitsupply in 8 languages across 22 countries and 9 time zones. Suitsupply will benefit from a solution configured precisely to their needs and retail culture, enabling them to deliver a consistent experience anywhere in the world,” said Dave Loat, President of StoreForce.
Suitsupply is a market-defining menswear retailer providing high-quality suits, shirts, jackets, and other items at affordable prices. Their strength lies in their formula: straight, to the point and still personal; fast and effective; combining craftsmanship with flair. Headquartered in Amsterdam, Suitsupply started operating in 1999 and has since expanded its store portfolio outside of the Netherlands to 22 countries around the globe, including the US, China, and UK. To learn more, please visit www.suitsupply.com.
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